🛡️ Privacy Policy
At https://flat-roofing-services.trustedstandard.com, also known as Flat Roofing Services (‘the Company’ or ‘we’), your privacy and data security are of utmost importance. This document details our commitment to handling personal data responsibly in accordance with a variety of international privacy standards, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act (CCPA) and its successor, the California Privacy Rights Act (CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.
Scope
This policy governs all interactions with our website, applications, services, and products at https://flat-roofing-services.trustedstandard.com. Please be aware that this privacy policy does not extend to external platforms, applications, products, or services which may be accessed through links on our platform. These external entities have their own privacy policies.
Processing Activities
Our processing activities cover your interactions with us when:
- You use our applications and services as an authorized user.
- You visit our websites linked to this Privacy Statement.
- You receive communications from us, such as newsletters, emails, phone calls, or text messages/SMS.
Personal Data Collection
We collect a range of personal data to provide and improve our services. This includes but is not limited to:
- Account details necessary for service access.
- Payment information for transaction processing.
- Financial data relevant to your interactions with us.
- Records of your purchases made through our services.
- Mobile device identifiers to enhance user experience.
- Location data where required or with your consent.
- Feedback provided to us to improve our offerings.
- Social media information if connected for account management or customer support.
- Product-specific details related to the services you use.
We gather this personal data through a combination of user input, interactions during service usage, and automated technologies such as cookies and tracking mechanisms. Additionally, we may receive personal data from third parties in accordance with their privacy policies and applicable laws.
Cookies
Our website employs cookies to ensure the best user experience and for analytics purposes. These cookies are categorized into:
- Strictly Necessary cookies which are essential for the website to function properly.
- Preference cookies that enable a personalized experience on our site.
- Analytics cookies which help us understand how visitors interact with our site, allowing us to improve its functionality and user experience.
You can manage your cookie preferences through our dedicated Cookie Manager.
Retention and Deletion
We retain your personal data for no longer than necessary for the purposes for which it was collected or as required by law. Once the purpose has been fulfilled, or the retention period has expired, we will delete or anonymize your data in a secure manner.
Security Measures
To safeguard your personal data, we implement robust organizational measures and security protocols. This includes the use of encryption for sensitive communications and collaborating with trusted third-party vendors who adhere to stringent security standards.
Children’s Privacy
We are committed to protecting the privacy of children under 18 years of age. Our services are not intentionally designed for or directed to children under this age, and we do not knowingly collect any personal data from them.
Your Rights
Depending on where you reside, you may have various rights regarding your personal data under applicable privacy laws. These include the right to access, rectify, delete, restrict processing, transfer your data, opt-out of certain types of processing, and non-discrimination. You also have the right to file an appeal or lodge a complaint with the appropriate authority, withdraw consent at any time, and request more information about our privacy practices. To exercise these rights, please contact our dedicated privacy team.
Changes to Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be communicated through an updated policy on our website.
Contact Us
For any inquiries, feedback, or data-related questions, please reach out to us at [email protected] or via written correspondence to the address provided on our website. We are dedicated to addressing your concerns and ensuring your privacy is respected.